Virtual Collaboration with IBM Sametime
IBM Sametime (now called HCL Sametime) is a virtual collaboration environment
that is used by firms as a part of their enterprise systems. The objective of these
systems is to increase collaboration among remote or mobile work teams while
not increasing travel costs and meeting costs. Using video, audio, and interactive
software, Sametime allows groups of people to meet electronically even though
they are geographically separated.
Questions:
1. Based on the video and text of the case, list and briefly describe five areas where Sametime may increase employee productivity. What do you think will produce the greatest increase in employee productivity?
2. How does Sametime support collaboration?
3. What types of communication are integrated within Sametime’s digital environment? What type of communication is missing? Does it make a difference?
4. In what ways is Sametime both mobile and social?
5. How does Sametime use the cloud?