Service-dominat logic --> goods are seen as distribution mechanisms for service provision. The value of goods is based on their value-in-use and determined by the customer. Value has not only an economic dimension, but also functional and psychological dimensions . All goods (including raw materials and partly-formed goods) are exchanged for their value-in-use, and until “used up”, goods act as service appliances in the hands of a customer. The role of the supplier then becomes that of a collaborative resource integrator and co-creator of value with the customer.

Kowalkowski, C. (2010). What does a service-dominant logic really mean for manufacturing firms?. CIRP Journal of Manufacturing Science and technology, 3(4), 285-292.