According to Baines (2007), PSS is a market
proposition that extends the traditional functionality of a product by
incorporating additional services, where the focus is “sale of use” (the
customer pays for using an asset, rather than its purchase).
Tukker (2015) distinguishes three types of PSS:
product-oriented PSS (products are sold to the user, but additional services
are added, such as maintenance); use-oriented PSS (the business model is geared
toward selling the product function, that is, through leasing or renting and
the product remains the ownership of the PSS provider); and result-oriented PSS
(the business model is geared toward selling a result and is as such closest to
offering a pure service, where no predetermined product is involved).
BAINES, T. S. et al. State-of-the-art
in product-service systems. Journal of engineering manufacture, 221(10), 1543-1552, 2007.
TUKKER, A. Product
services for a resource-efficient and circular economy–a review. Journal of cleaner production, 97,
76-91, 2015.